KLARNA

Shop now. Pay later with Klarna.

We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout. It’s a safe and simple way to get the stuff you want, when you want it. Here’s how it works:

Step 1: Add products to your cart and select “Klarna” when you check out.

Step 2: Enter a few personal details and you’ll know instantly if you’re approved.

Step 3: Klarna will send you an email confirmation and reminders when it’s time to pay.

Step 4 You can complete your future Klarna purchases with just one click.

Pay in 30 days Try your stuff at home and decide which items you want to keep. Make your payment in full 30 days after your purchase is shipped. No upfront payments, no interest, and no fees. Alternative version: Shop now and pay for only what you decide to keep. With this home try-on shopping option, get the items you want now and pay up to 30 days after shipment. No upfront payments and zero interest. Never any interest or fees.

FINANCING:

Apply for monthly financing during checkout. It’s a user-friendly, application process with an instant decision. If approved, you can manage your payments and get payment reminders in the Klarna App.

Review your latest purchases and make payments in the Klarna app or online.

● Download the Klarna app: https://www.klarna.com/app

● Log in online: https://app.klarna.com/login.

● Chat with customer service: https://www.klarna.com/uk/customer-service/

SAFE AND SECURE:

With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorized purchases. Frequently asked questions Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using Klarna.

At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth payment methods give you more time, control and joy so you can focus on the things you love.

● 90 million shoppers are using Klarna.

● 200,000 retailers are working with us worldwide.

● We’ve been powering online checkouts for 15 years.

 

PAY LATER IN 30 DAYS TERMS AND CONDITIONS:

This is a credit agreement between you and us. When we use ‘us’, ‘we’ or ‘our’ in this document, we mean Klarna Bank AB UK Branch. When we use ‘you’ in this document, we mean anyone who has bought something using Pay Later in 30 days (“Pay Later”) with Klarna. 

1. WHO CAN USE PAY LATER?

You must be a UK resident, over 18 years old and have a valid payment card to use Pay Later. When we say ‘valid payment card’, we mean the card must be in your name, and must not have expired. You  should also make sure the card you use has enough money available to cover your payment. 

Pay Later is a credit product. It’s our decision whether or not we start a credit agreement with you.

 2. HOW DO I PAY LATER?

With Pay Later, you can pay for something you buy up to 30 days from the shipment of your goods or when services you have purchased become available. We will send you a payment reminder with details on how to make payment to us directly. If you’d like to pay off your balance before the 30 days is up you can make a payment early through the Klarna App by paying by card immediately. Klarna accepts most cards except prepaid cards. We’ll let you know at checkout if your card hasn’t been accepted.

3. WHEN IT'S TIME TO PAY, WHAT CARDS DOES KLARNA ACCEPT?

Klarna accepts most cards except prepaid cards. We’ll let you know at checkout if your card hasn’t been accepted.

4. WHAT IF SOMETHING GOES WRONG?

Klarna offers consumers Buyer Protection which means for example that you as a consumer do not have to pay for the ordered goods until you have received them, and that Klarna will assist you with problems related to your purchase.

 For more information and instructions please go to: https://www.klarna.com/uk/buyer-protection-description/.

5. WHAT HAPPENS IF I CANCEL MY PURCHASE?

If you cancel your purchase, we’ll cancel your outstanding payment that’s due. If you want to return part of your order, you’ll only have to pay for the goods you want to keep. 

6. WILL USING KLARNA AFFECT MY CREDIT SCORE?

No. We might carry out a limited credit search on you at a credit reference agency. This is a ‘soft credit check’, and won’t affect your credit score, or your chances of using credit in the future. You’ll be able to see it on your credit file, but no one else will. 

7. HOW DOES KLARNA USE MY PERSONAL DATA?

We use your personal data to identify you and to carry out customer analysis, credit assessments, marketing and business development. We might also share your data with some partners (such as credit reference bureaus), which might be based outside of the UK.

Please see our Privacy Notice for more information about your rights, how you can get in touch with us, or to complain. By using Klarna’s services you confirm that you’ve read this notice.

8. HOW DO I MAKE A COMPLAINT?

You can make a complaint through our customer service webpage using our live chat feature, or by calling us on (+44) 0808 189 3333. We try to handle all complaints as quickly and smoothly as possible. 

If you’re not happy with our response, you can contact Klarna’s Complaints Adjudicator. Use the form provided alongside your final response. 

9. TRANSFER OF RIGHTS

This is a credit agreement between you and us. You can’t transfer your rights or obligations to anyone else unless you get our permission first. 

We can transfer these terms, or any rights and obligations you have under them, at any time. We don’t need to ask for your consent to do this, unless transferring would harm your rights and responsibilities. This means we have the right to transfer the credit agreement to another provider without asking you.

10. KLARNA 

For further information about Klarna, go to: https://www.klarna.com/uk/