RETURNS & REFUNDS
We hope that upon receiving your products from us, you will be entirely satisfied and love each and every item!
River Finley & Friends do not take any responsibility for any returns postage and any loss or damage to the products. We advise you to return your items via an insured method of delivery which requires a signature. Upon receiving the returned item(s), we aim to process the refund within 48 hours and refunds to be with you within 10 business days.
Refunds will not include the original postage and packing costs. We will send you an email once your refund has been processed.
We will happily replace items if they are faulty, damaged, or exchange an item if a different size is needed. However, if the size requested is not available, then we can issue a refund or feel free to exchange for a different item of the same price.